Understand the service distinction
A private transfer is reserved for your party; a shared service carries other passengers and may make additional stops. Exact arrangements differ by provider, so verify whether “private” means exclusive vehicle use and whether a shared service includes a fixed pickup point. The airport’s official ground-transport information is useful for understanding licensed options and pickup locations.
A private transfer normally reserves the vehicle for your booking, but confirm whether it is direct and whether any stops are included. A shared service may group passengers by flight or destination. Neither label specifies vehicle size, luggage capacity or the actual waiting limit.
Think about the arrival timeline
After landing, travellers need time for immigration, baggage and finding the meeting point. Check how long the provider waits, how delays are handled and whether you must contact a driver. A shared departure may wait for other passengers or follow a route with stops; a private car may leave when your party is ready, subject to its terms.
Distinguish flight arrival time from the moment you can meet a driver. Immigration, baggage collection and mobility assistance can change that interval. Ask whether waiting runs from scheduled landing, actual landing or a stated meeting time, and what happens if baggage is delayed.
Compare party size and luggage
Calculate the per-person cost for your group, but also confirm vehicle capacity for suitcases, pushchairs and mobility equipment. A nominal passenger limit does not establish luggage fit. For a larger group, two smaller vehicles could be less convenient than one suitable vehicle. Ask about child seats and accessibility in advance, with the exact ages or requirements.
Count awkward items individually: a folded pushchair, golf bag and wheelchair may occupy more space than ordinary suitcases. Give the supplier dimensions when necessary. An eight-seat vehicle does not automatically carry eight people plus eight large cases without a trailer or reduced passenger load.
Include the journey to the pickup point
A shared transfer may use a designated meeting point or hotel stop, while a private option might offer a named meet-and-greet location. Confirm the terminal, meeting instructions, operator contact and what happens if baggage is delayed. At unfamiliar airports, clear directions can matter as much as driving time. Avoid assuming that a low headline price includes every service.
Request the exact terminal, meeting landmark and contact method. “Airport pickup” might mean a driver in arrivals or a shuttle departure point outside the building. Check whether reaching it requires stairs, another terminal transfer or a walk with luggage in exposed weather.
Compare like with like
Request the full price and inclusions for the same dates, route, passengers and luggage. Check waiting time, tolls, luggage limits, child seats, cancellation terms and payment currency. Compare the transfer with official public transport only where it suits your arrival time and needs. Do not add an invented value to convenience; state your priorities plainly.
Compare the complete group total, including any child-seat charge, night supplement, waiting fees and unusual luggage. Multiply a shared per-person quote by everyone travelling, then compare it with a suitable private vehicle for the whole party. Check that the two quotes cover equivalent luggage and pickup arrangements.
Choose for the return journey too
A shared shuttle that suits an outbound daytime arrival might be less practical for an early flight home. Check pickup time, route duration guidance and whether the service reaches the correct terminal. For example, a family with sleeping children may prefer fewer stops, while a solo traveller with flexible time may accept them. Confirm booking details and save the operator’s contact offline.
For departure, ask whether the collection time is fixed or confirmed the day before. Shared pickups may collect other hotels, so journey time can differ from the outward trip. Ensure the proposed arrival at the terminal meets your airline’s guidance rather than working backwards from take-off alone.
Keep an arrival-day fallback
Save the supplier’s local telephone number, booking reference and written no-show instructions somewhere available offline. Ask how to notify a delayed flight and whether flight monitoring is included. Confirm how long the driver waits and what happens after that limit. If no vehicle appears, use the stated contact process before buying replacement transport, unless safety requires immediate action. Retain receipts and messages, but do not assume reimbursement: entitlement depends on the booking terms and the circumstances of the failed service.
Useful sources
Rules and booking terms can change. Confirm current requirements with the official sources and your provider before travelling. This is general planning advice, not personal legal, medical or insurance advice. Suggest a correction.


